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Voice AI Insights

Guides, tutorials, and industry insights to help you get the most out of your AI voice agents.

PlatformFEATURED

How AI Voice Agents Actually Work: ElevenLabs, GPT-4, and Real-Time Telephony

A deep dive into the architecture behind modern voice AI — from speech recognition to natural language processing to text-to-speech synthesis, and how IntelDialix orchestrates it all.

8 min readApril 25, 2026
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Analytics

Understanding Call Analytics: Quality Scores, Latency Metrics, and Transcription

Learn how to use IntelDialix's analysis dashboard to review conversations, measure agent performance with quality scores, and optimize your call operations.

April 20, 2026 6 min read
Developer

Automating Workflows with Webhooks: A Complete Integration Guide

Step-by-step guide to setting up webhook subscriptions in IntelDialix — receive real-time call events, trigger CRM updates, and build custom automation pipelines.

April 15, 2026 5 min read
Use Cases

Deploying Multilingual Voice Agents for Global Customer Support

How to configure agents in 30+ languages, select the right TTS model, and handle cultural nuances in automated conversations.

April 10, 2026 7 min read
Industry

AI Receptionists in Healthcare: Automating Appointment Scheduling

Case study: how a healthcare practice reduced missed calls by 80% and automated appointment booking with IntelDialix voice agents.

April 5, 2026 5 min read
Platform

Phone Number Management: Provisioning, Routing, and Best Practices

Everything you need to know about managing phone numbers in IntelDialix — from provisioning new numbers to assigning them to agents and configuring inbound routing.

March 28, 2026 4 min read